Chatham PC profile
We are a Managed Computer Service Provider with a focus on servicing homes, home offices and small to medium-sized businesses.
We are utilizing trusted and "technically smart humans" and smart technologies to service our clients. We do not use "artificial intelligence" (AI) or Algorithms!
There are many advantages of being a Chatham PC client. Below is just a short list of these advantages:
We provide very high quality of work
We provide a lot of experience in our field
We provide excellent value on our services
We are affable, honest and easy to work with
We have very affordable prices in all categories
We work directly and personally with our clients
We respond quickly to our customer's demands and changes
Chatham PC was created utilizing the principals of many successful businesses. We have acquired many years of experience in dedicated IT and computer consulting services. Our formula blends practical experience, efficiency, competitive rates, and uncompromised customer service.
The diversity of our customer base allows us to provide the best possible service tailored to meet various needs; not only can we assist a business looking for technology solutions, but also for an individual computer owner needing troubleshooting assistance. Our goal is to provide superior service and efficient problem solving at a competitive value.
A satisfied customer is our greatest asset.
Company commitment to quality:
We believe that being successful requires a sincere commitment to excellence in all that we do. Excellence encompasses integrity and honesty and it is the foundation of our company.
We greatly respect our customers and we listen to their opinions. We are determined to accomplish nothing less than ensuring complete customer satisfaction. We are responsible and accountable for all that brings us to excellence. We view all comments, concerns or suggestions as an opportunity to show our customers why they have chosen to do business with us.
At Chatham PC, ensuring complete customer satisfaction is our ultimate goal. We try to reach this goal by always using successfully proven standard technology. This ensures that our customers always get the right technology at the right price.
Every customer should expect good service
That’s why we have a Customer Service Commitment to help make sure we meet your expectations every time you deal with us. Every employee you talk to is committed to these customer service principles.
- Accessibility: We aim to provide our clients and partners with as much access as they need to our staff - from our Customer Service team to our Leadership team. You can contact us at any time.
- Responsiveness: We pride ourselves on responding to inquiries in an efficient, timely manner.
- Transparency: We believe that transparency is one of the most important values in customer service. We are committed to clearly explaining our products, benefits and pricing.
- Communication: We aim to keep our customers and partners up to date through regular communication and documentation.
- Excellence: We strive for excellence in everything we do. We are committed to applying our knowledge, innovation and intelligence to providing products relevant to today’s market place.
Chatham PC customer locations - US view